Customer support add-on for ExpressionEngine
Helpdesk for ExpressionEngine is a simple and powerful add-on that enables ExpressionEngine powered sites to run their own customer service platform. Gather e-mails from a selected mailbox and enquiries submitted from the web into a shared inbox in ExpressionEngine. Reply to messages or delegate them to other Helpdesk users. Publish your communication into EE channel entries. And more »
Helpdesk receives emails from your mailbox and enquiries submitted through the web, and stores them in a shared inbox located in EE. Learn more...
You can reply to any message via e-mail or through the control panel, add a private note or delegate it to another helpdesk agent.
You can start building your own knowledgebase by publishing your communication into regular ExpressionEngine channels. Learn more...
You can create custom fields to gather additional details from your clients and customize the text of automatic e-mail notifications.
Contact us for a license for an unlimited number of sites.
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